Job Title: Systems Technician Status: Permanent, 37 hours; Two vacancies Closing Date: Midnight, 10th December 2024 Assessment Centre Date: To be confirmed

Overview

This is an exciting opportunity to join a forward-thinking and dynamic organization supporting over 4,500 students annually. The business support departments, including Human Resources, Payroll, and Finance, are critical to the seamless operation of daily requirements.

About the Role

We are seeking two Systems Technicians to support multiple projects aimed at streamlining the integration of new systems. The roles will ensure systems are fit for purpose, maximize functionality, and improve operational efficiency.

You will be responsible for regular updates, system testing, and providing guidance to departments to simplify processes and enhance ways of working.

Key Responsibilities

• Provide technical support for core organizational systems.
• Collaborate with operational teams to understand system requirements and provide improvement guidance.
• Assist in the research, specification, design, implementation, testing, and management of new or updated modules.
• Develop user acceptance testing schedules for upgrades.
• Oversee system reviews, patches, updates, and upgrades, coordinating with third parties and teams to manage downtime.

Requirements

• Level 4/5 qualification in Computer Science, Information Technology, or relevant IT professional qualifications and/or equivalent experience.
• GCSE Maths and English or equivalent.
• Proven experience in systems integration.
• Experience troubleshooting and resolving technical IT issues.
• Ability to provide clear instructions to non-technical audiences.

Benefits

• 35 days annual leave plus bank holidays and a two-week festive/New Year shutdown.
• Generous pension scheme with a 24.8% employer contribution.
• Enhanced sick pay of up to six months full pay (depending on service).
• Access to on-site gym facilities.
• Reward scheme access.

Additional Information

This role requires an enhanced DBS check with barred list information before employment. Candidates must have the right to work in the UK and provide supporting evidence. Online checks will be conducted during recruitment.

The organization is committed to equality, diversity, and inclusion, adhering to the Equality Act 2010. Reasonable adjustments for disabilities will be supported throughout the recruitment process.

Note: This vacancy may close earlier than the stated deadline if sufficient applications are received. Speculative CVs or applications via recruitment agencies will not be accepted.